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Bioburg Lifesciences’ Working Procedures across key pharma verticals — tailored for SOP development, franchise onboarding, internal training, or audit documentation.
Bioburg Lifesciences operates through a streamlined, compliance-driven workflow that ensures product quality, business transparency, and partner satisfaction. The working procedures cover everything from research and manufacturing to distribution, customer care, and franchise operations.
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Step |
Process |
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Research & Selection |
Market demand, therapeutic gap analysis, and competitor benchmarking |
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Formulation Development |
R&D lab trials, ingredient sourcing, stability testing |
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Regulatory Clearance |
DCGI/FSSAI/AYUSH approval, label compliance |
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Packaging Design |
DTL approval, brand positioning, final artwork |
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Manufacturing |
GMP-compliant batch production, QA/QC validation |
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Warehouse Entry |
Stock intake in GSP-compliant warehouse |
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Dispatch |
Invoice creation, batch-wise tracking, transporter handoff |
✅ All products are approved internally by qualified doctors and regulatory advisors before market release.
|
Activity |
Description |
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Quotation Issuance |
Price + MOQ shared with partner |
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Agreement |
Loan license or contract signed |
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Artwork Finalization |
DTL + Legal compliance ensured |
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Production |
Scheduled with plant under GMP norms |
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Dispatch |
With batch number, COA, invoice |
📦 Bioburg ensures 100% transparency in material specs, timelines, and documentation.
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Step |
Details |
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Enquiry |
Through email/phone/website |
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Product List Shared |
Region-wise custom selection |
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Rate List & Monopoly Terms |
Pricing + area lock confirmed |
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Order Booking |
Order placed via WhatsApp/Email/Portal |
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Invoice & Dispatch |
TIN-based invoice, dispatch by courier |
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MR Support |
Visual aids, literature, samples provided |
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Ongoing Support |
Telephonic support, training, marketing help |
🤝 Dedicated relationship manager assigned for every PCD partner.
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Stage |
Action |
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Order Placement |
Via phone, WhatsApp, portal |
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Stock Check |
Warehouse inventory cross-checked |
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Invoicing |
GST invoice generated |
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Packing |
Product-wise, label-wise sorting |
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Dispatch |
Courier/transported with tracking |
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Follow-up |
POD, delivery confirmation |
🕐 Standard turnaround time: 24–48 hours for in-stock orders.
|
QC Area |
Procedure |
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Raw Material Testing |
COA + in-house assay |
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In-Process Checks |
Granulation, blending, compression |
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Finished Goods QC |
Assay, pH, disintegration, sterility (if needed) |
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Stability Studies |
Ongoing for select molecules |
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Documentation |
Batch records, MFR, BMR archived |
📁 Complies with Schedule M, WHO-GMP, and CDSCO norms.
|
Channel |
Purpose |
|
Phone / WhatsApp |
Order issues, delivery support |
|
Email (support@bioburg.com) |
Product complaints, technical queries |
|
Doctor Queries |
Handled by medical advisor |
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Feedback Loop |
Issues logged, resolved, documented |
📌 Average resolution time: 6–12 hours for non-technical issues.
|
Stage |
Flow |
|
User Login |
Verified distributor login |
|
Product Selection |
Real-time stock, pricing visibility |
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Cart & Payment |
Online or COD |
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Warehouse Processing |
Pick, pack, scan |
|
Dispatch |
Courier with real-time tracking |
🛒 Ideal for B2B franchisee repeat orders and retail e-cart models.
|
Phase |
Task |
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Idea Generation |
Based on doctor feedback, market need |
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Feasibility Study |
Ingredient sourcing, process viability |
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Trial Batch |
R&D lab production and testing |
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Validation Batch |
Larger trial for stability and QA |
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Regulatory Filing |
If applicable |
🧪 New products undergo 3–5 months of lab-to-label scrutiny.
|
Document |
Maintained For |
|
COA |
All raw and finished goods |
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BMR / MFR |
For each product batch |
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QC Reports |
Stability, assay, microbial tests |
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GST Invoices |
Sales and purchase audit trail |
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Franchise Agreements |
Territory and PCD terms |
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Artwork Files |
For all SKUs and updates |
🗂️ All documents are available for inspection and audit.
✅ Transparency
✅ Regulatory Compliance
✅ Timely Dispatch
✅ Customer Satisfaction
✅ Innovation & Safety